Frequently Asked Questions

Activating the myPOS terminal is easy and quick. First, you need to create a myPOS profile, which will open a free business account and require you to complete online identification. Just follow these steps:

Step 1: Create a free myPOS business profile and download the mobile app.

Step 2: Complete online identification.

Step 3: Verify and confirm the provided information.

Step 4: Once your profile is created, you can activate the myPOS terminal and the business card received with it via the desktop or mobile app.

Step 5: Start accepting payments.

Merkato is one of the largest authorized distributors of myPOS in Europe.

The payment processing takes seconds, and the funds are available immediately in the myPOS account. Consequently, myPOS customers have instant access to their funds.

No, myPOS services can only be used after creating a profile and an account on the myPOS platform. Funds from the myPOS account can be automatically transferred to other accounts through a specially developed functionality.

No, there are no binding contracts or monthly fees.

With a myPOS profile and POS terminal, you can accept payments from cards issued by the most popular card networks.

The advantage of our payment solution is that all myPOS terminals operate independently and do not require additional hardware or connection to other devices to process payments.

Yes, and not only that: you can accept all types of payments with contactless cards, as well as chip and magnetic stripe cards.

This is not necessary because by creating a profile with myPOS, you receive your own business account, completely free of charge and without monthly fees. Funds from transactions are deposited instantly, and you have immediate access to them.

Yes, it is necessary. Funds from transactions to your business are deposited into this account without delay, and you can access them immediately. There is no opening fee or monthly fees for this account. You also receive a free debit card with this account, providing you with even more flexibility to use it.

You can use your terminal and all myPOS services throughout the European Economic Area.

No, it is not necessary. With the innovative myPOS Glass solution, your mobile phone becomes a terminal that accepts payments.