Fiscal Gate
Electronic receipt system
Description of the Fiscal Gate Electronic Receipt System
Fiscal Gate is a solution for issuing and sending electronic fiscal receipts for sales made through an online store.
The system connects the online store with the fiscal devices, automates the fiscalisation of orders, and sends the electronic fiscal receipt to the customer by email.
Which businesses is Fiscal Gate suitable for?
Fiscal Gate is designed for online retailers that issue fiscal receipts for orders received through an e-commerce store.
Main Areas and Processes Managed by the System
Automatic Issuing of Electronic Fiscal Receipts
Fiscal Gate automates the issuing of a fiscal receipt for a sale completed through an online store.
The covered processes include:
- receiving confirmation of a completed payment
- sending a request to the fiscal device
- automatically generating the fiscal receipt
- creating an electronic fiscal receipt
- sending the document to the customer by email
- maintaining a connection between the order and the issued receipt
- fiscalisation regardless of the payment time
- issuing the receipt when the goods leave the warehouse
This allows sales to be processed automatically, without requiring an employee to print and attach a physical receipt to every order.
Integration Between the Online Store and Fiscal Devices
The system establishes a connection between the e-commerce platform and the fiscal printers or cash registers being used.
This area includes:
- receiving order data
- transmitting information to the fiscal device
- receiving the fiscalisation result
- automatically linking the receipt to the corresponding sale
- using standardised communication protocols
- integration according to the retailer’s specific processes
- testing data exchange
- putting the solution into operation
- subsequent capacity expansion
SIS Technology provides consulting services during the development, testing, and implementation of the connection between the online store and the fiscal devices.
Order Processing Automation
Fiscal Gate reduces the time required for fiscalisation and completion of online orders.
The system supports:
- automatic receipt issuance
- reduction of manual operations
- faster order completion
- processing more sales in less time
- reducing the number of employees involved in fiscalisation
- lowering the risk of missed operations
- freeing staff capacity for other tasks
- maintaining high productivity during busy periods
Based on the submitted product information, the system can support the processing of more orders with less time and fewer human resources.
Continuity of Fiscalisation
Fiscal Gate can operate with backup fiscal printers to limit interruptions caused by technical problems.
The processes include:
- monitoring the status of devices
- identifying an unavailable fiscal printer
- automatically redirecting the transaction
- using another available device
- continuing sales without manual switching
- reducing downtime
- remote monitoring
- preventive intervention when a problem occurs
This allows the sales process to continue even when one of the fiscal devices is temporarily unavailable.
Returns and Void Transactions
Remote Monitoring and Support
Fiscal Gate provides monitoring of the connected fiscal devices.
The system offers:
- real-time monitoring
- tracking operational status
- early detection of technical problems
- a specialised system for preventive intervention
- identification of malfunctioning devices
- Call Centre assistance
- control over the connected infrastructure
- faster response when a problem occurs
This gives the retailer better visibility over the process and reduces the risk of a technical fault remaining unnoticed.
Capacity Management and Expansion
The solution can be upgraded according to changes in the volume of online sales.
This area includes:
- permanent capacity increases
- temporary expansion during peak demand
- adding additional fiscal devices
- adapting to a larger number of orders
- preparation for seasonal campaigns
- maintaining operational capacity during busy periods
- developing the configuration according to the business
- consulting when processes change
This capability is particularly useful for seasonal sales, promotional campaigns, and rapid growth of the online store.
Key Advantages of Fiscal Gate
No printing of paper fiscal receipts
The electronic fiscal receipt is generated automatically and sent to the customer by email. This removes the need for paper and other consumables used for printing receipts.
Faster order processing
Automatic fiscalisation reduces the time between payment, receipt issuance, and order completion.
Less manual work
Employees do not need to issue, print, and attach a fiscal receipt to every shipment manually.
Operation at any time
The system can automatically generate a fiscal receipt when payment is received, regardless of the time of day.
Uninterrupted process
When a problem occurs with one device, the transaction can be redirected to a backup fiscal printer.
Easier returns
The void receipt is automatically linked to the original fiscal receipt, and the customer does not need to keep a physical document.
Real-time control
The retailer can remotely monitor the fiscal devices and respond more quickly when a problem occurs.
Scalability
The system’s capacity can be increased permanently or temporarily according to the volume of orders.
Data security
SIS Technology lists PCI-DSS 3.2.1, ISO 9001:2015, and ISO 27001:2013 certifications as part of the environment used for service security and management.
Which Industries Is Fiscal Gate Suitable For?
Fiscal Gate can be applied across different areas of e-commerce where sales require the automated issuance of fiscal receipts.
Online stores for consumer goods
Suitable for retailers selling clothing, footwear, accessories, cosmetics, household goods, and other products with a large number of daily orders.
Electronics and technology retail
The system can support stores with high-value orders, multiple payment methods, and a need for a reliable link between the sale and the fiscal document.
Sports and hobby products
Suitable for online retailers with seasonal campaigns, promotions, and periods of sharply increased order volumes.
Home, garden, and furnishings
Fiscal Gate can be used by stores processing orders for furniture, tools, décor, construction products, and gardening goods.
Books, games, and entertainment products
The system is applicable to businesses with large product catalogues and intensive order processing, including campaigns and holiday periods.
Pharmaceutical, cosmetic, and healthcare products
Online retailers can connect the fiscalisation process with order processing, dispatch, and potential returns.
B2C and B2B e-commerce
The solution can be implemented for sales to end customers as well as online channels serving corporate buyers where issuing a fiscal receipt is applicable.
Retailers with multiple distribution channels
Fiscal Gate is also suitable for companies combining an online store with physical locations, warehouses, and centralised order processing.
Why Fiscal Gate Is a Practical Choice for Online Retailers?
Fiscal Gate connects online sales with fiscal devices and automates one of the most time-consuming stages of order processing.
By implementing the system, the business gains:
- lower operating costs by eliminating paper fiscal receipts and the related consumables
- greater order-processing capacity without a proportional increase in staff
- a more resilient workflow through backup devices and automatic redirection
- improved customer service through quick delivery of the electronic receipt and easier return processing
- a higher level of automation between payment, order processing, fiscalisation, and dispatch
- a solution that can grow with the business during higher sales volumes, seasonal demand, or the addition of new sales channels